Posted on May 28th, 2025

Modern shoppers expect quick, friendly help from any device or platform.

Companies that adapt their support channels to …

Published on July 6, 2022

More and more companies have decided to reduce costs through various measures. Customer service and call reception have …

Published on July 3, 2022

At some point in our lives, we’ve all interacted with a call center agent, whether making a call for customer service or …